Samsung Ice Maker

A class action lawsuit has been filed alleging that the built-in-door ice makers on these fridges are defective and can cause a number of problems, including water leaks, parts "freezing up" and loud fan noises described as "growling" or "jamming."

Samsung Ice Maker

Who

Anyone who experienced problems with the built-in-door ice maker on their Samsung fridge. The fridges in question are believed to have French doors and pull-out freezer drawers.

What

A class action lawsuit has been filed alleging that the built-in-door ice makers on these fridges are defective and can cause a number of problems, including water leaks, parts "freezing up" and loud fan noises that consumers have described as "growling" or "jamming."

Why

A class action lawsuit could help hold Samsung accountable for the money consumers spent on the fridges, as well as any relevant repairs.

How

This lawsuit has been ordered to private mediation, set to take place in June 2019. Attorneys no longer need to hear from Samsung customers as this matter continues to move forward.

What does the lawsuit allege?

A class action lawsuit has been filed alleging that a defect within the ice makers is causing a number of problems, including, but not limited to the following:

  • Water leaking to beneath the fridges’ crisper trays (where most people keep fruits and vegetables)
  • Noise (often described as “loud,” “clicking,” “jarring,” “grinding,” “knocking” or “buzzing”) when the fan hits the “over-iced” compartment
  • The formation of ice crystals, water droplets and “slushy ice” at the bottom of the ice maker
  • Ice buckets that are “stuck” and cannot be removed, possibly due to clogged drains
  • Over-freezing of water in the ice compartment

The proposed class action filed over the defect has since been sent to private mediation, which is set to begin in June 2019.

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